Kaiser Permanente Northwest Hospitals

(Oregon and Southwest Washington)

ADULT VOLUNTEERS

Kaiser Permanente values the commitment our community shows through our volunteers. We appreciate the adults who are either giving of their time because they have completed their professional careers or are looking for something meaningful to do with time they have open.  Some may just be looking for a moment of calm in their so busy schedule!

Volunteers make connections every day in our hospitals and provide the opportunity to serve others. Your life experiences make these connections important and relevant to our members. We need individuals who are caring and compassionate, who can show empathy and be helpful. You will be providing important services such as: assisting members to their appointments, assisting with wheelchair transports, nursing and office support, emergency department support, patient packet production, gift shop assistance (Westside only), and visiting with patients. 

Some things we can provide for you in return for your compassionate service include meal allowances, special appreciation events, free access to the hospital work out fitness rooms and benefits provided by area businesses to our hospital staff. 

We do ask for a consistent and weekly commitment in volunteering at the hospitals of 200 hours per year with the initial commitment being one year.  We have volunteers who have been with us for over 35 years and our volunteers range in age from 16-101. There is room for you and we are excited to receive your application, so we can help you become a Kaiser volunteer.

MINIMUM COMMITMENT REQUIREMENT

Our adult volunteer program requires a minimum commitment of 200 hours* in 1 year on a weekly basis of at least four hours a week. We ask all volunteers to have enough flexibility in their schedules to commit to volunteering. Adults must have weekday availability. If you work full time and/or go to school, it will be difficult for us to provide you with an accommodating schedule.

*Pet therapy and eucharist programs have unique hourly requirements.


STEPS TO BECOMING A VOLUNTEER

 

Step 1

COMPLETE VOLUNTEER APPLICATION

Fill out the online application below according to your facility: either Westside Medical Center in Hillsboro, OR or Sunnyside Medical Center in Clackamas, OR. Applications must be filled out completely to be accepted. We prefer if you apply to the one closest to your residence. All volunteers must have an email that is regularly checked.

Step 5

New Volunteer Orientation (NVO)

Applicant will participate in a New Volunteer Orientation via Zoom. We will discuss important information needed to help you be successful with volunteering. We schedule your volunteer assignment and hospital safety tour at this meeting, so please have your schedule available.

Step 2

Pre-Interview Compliance Trainings

Your application and availability will be reviewed. We review for completeness, volunteer availability, and determine if this is a fit for our program. If it is a fit, you will receive an email to complete necessary pre-interview compliance trainings. After reviewing each training, you will be asked to complete an attestation. This lets us know you have completed and understand the trainings.

Step 6

NVO Documents

After applicant attends orientation, we will send compliance documents to your email via Sertifi. These forms are required and must be signed before the hospital safety tour.

Step 3

Participate in an Interview

Once your trainings are complete. You will receive an invite to either a phone or group interview via Zoom. Further information will be provided about our program and next steps at the interview.

 

Step 7

Safety Tour

Once required documents have been signed and received by Volunteer Services, we will proceed with your scheduled safety tour of the hospital.

Step 4

Background Check + Health Screenings

Kaiser Permanente requires all volunteers to complete a health screening. If you are 18 or older, you must also have a background check and drug screen. Applicants must have a valid SSN. You will receive an email from our background vender, Verified First. Please complete the information requested.

Step 8

Service Area Training + First Day

Training with the unit and shadow shift with a volunteer will be scheduled. Your first day will then be confirmed after attending training and shadow shifts.